
How to Identify and Kill Bad Startup Ideas Masquerading As Good Ones
Idea to Startup
00:00
Understanding the Customer Experience and Identifying Problems
This chapter explores the benefits of ethnographic research in understanding the customer's experience, citing a real-life example of a plumber and electrician who discovered a routing problem through ride-alongs with customers. It highlights the significance of identifying the initial problem, staying connected to customers, and making intelligent decisions for startup success.
Transcript
Play full episode