Email Triage Workflow

Rachel describes archiving, drafting, and labeling with an email agent and the challenges of Slack triage.

Play episode from 19:49

chevron_right

Transcript

chevron_right

Transcript

Episode notes

Rachel Wolan, the chief product officer at Webflow, has embraced AI not just as a product leader but as a hands-on builder. A coder since age 16, Rachel has returned to her technical roots by creating a custom AI chief-of-staff application that helps manage her executive workload. In this episode, she demonstrates how she uses personal AI software to prep for meetings, triage her calendar, manage emails, and even get brutally honest feedback about how she’s spending her time.

What you’ll learn:

How Rachel built a custom AI chief-of-staff application that integrates with her calendar, email, and more
Why building personal software can be a gateway to understanding AI’s capabilities for executives
How her AI agents help her prep for podcasts, dinners, and meetings with just-in-time information
The technical approach to building personal AI software using markdown files, API tokens, and multiple LLM interfaces
How Rachel organized company-wide “builder days” that dramatically increased AI tool adoption across her organization
Why she believes executives must lead by example in AI adoption to authentically drive organizational change

—

Brought to you by:

Graphite—Your AI code review platform

Atlassian for Startups —From MVP to IPO

—

In this episode, we cover:

(00:00) Introduction to Rachel Wolan

(02:26) Why Rachel started leaning into AI

(06:26) Building an AI chief of staff

(08:17) Prepping for the podcast

(10:00) Rachel’s morning flow with her AI chief of staff

(14:14) Designing a personalized interface with custom note cards