2min chapter

Agency Journey cover image

Sustainably Growing Your Agency with Gray MacKenzie

Agency Journey

CHAPTER

The Importance of Standardizing Processes

The team all being trained on here's exactly what your morning routine looks like and what the expectations are in the day to day was a big piece. Most teams that we work with go through a little bit of a trough of sorrow for the first week or week and a half after implementation. They're being asked to do more than they were being asking to do previously. And there's no way around the fact that that's true because most of the time, no agency has this expectation.

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