
Bonus — Tradeoffs Special Episode: Struggling to Staff the Nation's New Crisis Line, 9-8-8
Public Health On Call
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9 One One Call Takers Have More PTSD Than Law Enforcement Officers
Call takers have equal or even higher levels of p t s d than the police and fire fighters who arrive on the scene. Nearly a quarter of call takers suffer from p t sd, symptoms like nightmares and distracting thoughts that make it hard for them to work and live. More than half are obese, and they regularly report physical pain from the long days sitting in a chair staring at screens. The efforts to create a robust nine eight eight work force ore being built on the same swampy foundation as nine one one. It's imperative to treat well trained, dedicated professionals like rido with the care they need.
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