13min chapter

In Good Company with Nicolai Tangen cover image

CEO of Amazon Web Services: Cloud, GenAI, two pizza rule and customer obsession.

In Good Company with Nicolai Tangen

CHAPTER

Amazon's Long-Term Vision and Customer Obsession

This chapter explores Amazon's corporate culture, emphasizing its commitment to long-term planning over short-term gains. It highlights the significance of customer obsession, innovative methodologies like the PRFAQ process, and the importance of small, agile teams in driving effective decision-making. The discussion also addresses the interconnectedness of Amazon's divisions and the transformative potential of long-term investments in initiatives like AWS and the Kuiper project.

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