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Amazon's Long-Term Vision and Customer Obsession
This chapter explores Amazon's corporate culture, emphasizing its commitment to long-term planning over short-term gains. It highlights the significance of customer obsession, innovative methodologies like the PRFAQ process, and the importance of small, agile teams in driving effective decision-making. The discussion also addresses the interconnectedness of Amazon's divisions and the transformative potential of long-term investments in initiatives like AWS and the Kuiper project.