3min chapter

The Safety of Work cover image

Ep.84 How do orgasnisations balance reliable performance and spontaneous innovation?

The Safety of Work

CHAPTER

Attracting and Holding People in the System

Cats says there's an infinite range of and variety of human behavior. We know that am inside organizations, we need to do stuff, a produced stuff. And so we must limit this infinite variability of what people could be doing in our company to a limited number of predictable patterns. If assigned rolls get carried out in a consistent way, then that allows co ordinated effort across the organization.

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