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Summer Replay - Building a User-Friendly Product with Aparna Sinha

Screaming in the Cloud

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Evolving Customer Engagement in Google Cloud

This chapter explores the transformation of customer engagement at Google Cloud, highlighting the shift from theoretical frameworks to real-world feedback from enterprise clients. It discusses the impact of customer needs on product development and feature innovation in areas like security and deployment tools, and emphasizes the significance of integrating security measures into agile DevOps practices. Through various use cases, the chapter illustrates the direct influence of customer input on the evolution and enhancement of Google Cloud's offerings.

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