Five Star Service Advisor - Vehicle Thingys explained with Coralee Zueff.
The Relatable Voice Podcast
00:00
I'm So Proud of You, Curly.
I always tell service advisors to go into the shop and have a look at what's happening with the vehicle too, because when they see it, then they're going to understand it. I was doing a training for a shop and they weren't selling brake fluid flushes. And this is a fluid that's hydroscopic so it absorbs moisture from the air and should be done like every two to three years but they weren't sold any of them. So finally, the one advisor who was very brand new went out in the shop and she saw the process and she's like, oh, this is so you have this machine hooked up. And it's like, like dialysis for the
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