PAPA, a company valued at $1.4 billion, uses independent contractors to care for elderly members of health plans it contracts with. CNN's John Sutter reviewed more than 1,000 incident records from the company and found that its workers are often sent into situations they're unprepared for. The gig economy is not the right model for this sort of business, Sutter says.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode