Some people have three jobs, and they can't afford to pay for their email, so they have gmail. And thank goodness that provides that, cause if they didn't, you know, that person might not have abcess to something that they do. Rit the the i said this in terms of brazil having all sorts of services available because they are made cheap by automation. Automation also creates automated mistakes. I don't think that anything is all good and all evil. Everything is a balance. It's just about being aware as much as we can and having each other's backs.
Every consumer is now aware, at some level, that they are constantly generating data simply by moving through the world. And, every organization that puts physical devices or digital experiences into the paths of consumers has to make decisions about what data they collect, how they manage it, and what they do with it (both the immediate plans and what unknown plans may emerge in the distant future). The questions, decisions, and mindsets that this reality brings into play are just one big gray area after another. Angela Bassa grapples with these issues on a daily basis both professionally and personally, so we sat down with her for a lively and thought-provoking discussion on the subject. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.