
Episode 30: Conducting field studies in people's homes
The User Research Strategist: UXR | Impact | Career
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How to Conduct Contextual Inquiry When Your Product Isn't Portable
The person who asked the question left a voice message for us. We're going to play it now because we love this person's accent so much. Hi, Nikki. I have a question about conducting observations or field research. So usually the advice is to go out and observe your customer or your potential user in their natural environment. However, I wondered how you go about doing this when the product you're working on is something that people use in their own homes,. especially if it's something that isn't portable. Any advice on this would be amazing. Thank you.
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