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SPECIAL EPISODE! How to Fail: Leanne Hainsby

How To Fail With Elizabeth Day

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The Importance of Being Kind

I think one of my strong points now is the fact that I do have empathy with people. Everybody has their thing. And it's a great reminder to always be kind. Even if you come across as really confident, even if they come across as if they're totally fine. If you can be open enough to then treat people with respect and kindness and try to make people feel good, which is something that I try to do every single day. That's a massive thing that I've learned from bad skin over the years.

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