Effectively Delivering Bad News and Managing Emotions with Gregory Williams
Negotiate Anything
00:00
Managing the People's Side
The probate lawyer says it's important to get an agreement up front so the court doesn't step in after the fact. He also stresses that being sympathetic is not an umbrella or a blanket thing, right? "It's trying to understand how each particular person is grieving based on the relationship that they had"
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Transcript
