“Data is the key”: Twilio’s Head of R&D on the need for good data
The Stack Overflow Podcast
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Twilio's Transformation: From Communication to Personal Engagement
This chapter explores Twilio's evolution in data transfer and customer interaction, focusing on the move towards personalized engagement through AI. It highlights the importance of responsible AI practices and the transition to a microservices architecture, integrating modern technologies for enhanced communication services.
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