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Designing AI Conversations with Susan Westwater [019]

AI for Creative Entrepreneurs

00:00

Use Cases for Conversational AI

They discuss various use cases for conversational AI, including information wayfinding, education, healthcare, and the restaurant industry. They also mention troubleshooting and self-service support, frequently asked questions, and back-end data access. They highlight examples of companies like Starbucks and Domino's using conversational AI to simplify the ordering process.

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