
#240: Scott Boatwright, CEO of Chipotle – Remove complexity to unlock performance
How Leaders Lead with David Novak
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Innovating Operations at Chipotle
This chapter explores the innovative strategies Chipotle is implementing to enhance operational efficiency and improve experiences for customers and team members. It highlights the use of cutting-edge AI technology to optimize operations, streamline team member tasks, and enhance customer interactions. The discussion also emphasizes the necessity for continuous innovation and a proactive approach in addressing customer needs amid changing market dynamics.
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