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First Block: Interview with Mathilde Collin, Co-Founder & CEO of Front

Notion Podcast

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Overcoming Anxiety and Building Customer Connections

The chapter explores the speaker's personal experience with anxiety and the methods they used to overcome it. It then delves into the importance of building strong connections with customers and implementing strategies to ensure that every employee understands their customers. The chapter also discusses the challenges of maintaining engagement as a company scales and emphasizes the need for transparency in increasing employee engagement.

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