Work culture in the U.S. is broken. It’s on employers to fix it. | Tiffani Bova for Big Think+
Big Think
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The Employee Experience: Its Impact on Customer Satisfaction
This chapter explores the vital link between employee satisfaction and customer experience, emphasizing how employee dissatisfaction can negatively impact service and growth. It underscores the necessity for organizations to address employee feedback to cultivate a supportive workplace and improve customer relations.
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