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#78-Celebrating Skilled Intuition-a second look at Naturalistic Decision Making with guest Gary Klein

Thinking Clearly

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What Is Intuition?

Gary Klitzman: Intuition is the outgrowth of experience that as we build our expertise, we have more and more patterns that we acquire. We shouldn't necessarily always follow our intuition, but we should listen to it because it might be telling us something important. Once you've identified a situation and a likely course of action, how do you evaluate it if you don't think of any other courses of action? And what we found in our very first study with firefighters back in the mid 80s, we found that they evaluated by imagining it,. A process we call mental simulation.

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