How to Measure Anything

Microsoft is using DX, a platform from Azure developer experience, to help engineers measure their experiences. The company's research shows that developers are frustrated with how little the business or leadership seems to care about what they're working on. Microsoft and other companies like Atlassian have developed KPIs as C-level metrics for their organization. Michaela Kuchins: It's very difficult to drive substantial change in an organization, especially change that requires human processes.