
Episode 17: Banking challenges and trends 2022
Financial Services Risk and Regulation Unravelled Podcast
00:00
Reputation, Values, and Leadership in the Banking Industry
This chapter highlights the significance of reputation in the banking industry and explores various factors that influence it, including customer interaction, values alignment, and leadership. It also discusses the growing demand for sustainable banks and emphasizes the importance of leaders demonstrating genuine commitment to ethical practices. The chapter concludes with a thank-you message to the guest and a mention of the podcast's regulatory handbook and newsletter.
Transcript
Play full episode