
How to Use AI to Reduce Friction for Your Customers: eBay's AI
AI Chat: ChatGPT, AI News, Artificial Intelligence, OpenAI, Machine Learning
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The Benefits and Criticisms of AI-generated Content in E-commerce
This chapter explores the advantages of using AI for content generation, highlighting the role of human accuracy. It delves into concerns about biases in photo recognition algorithms and the criticism of AI-generated descriptions lacking conciseness. The episode also discusses the integration of AI by e-commerce platforms like Shopify and Amazon, ending with a reflection on the automation vs quality debate and excitement for future AI features.
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