The Difference Between a To-Do List and a Checklist

Tammie Jo Shults was one of the U.S. Navy’s first female fighter pilots. She later became a Southwest pilot, and in April 2018 she was piloting a flight from New York City to Dallas that experienced a sudden engine failure. The plane was down an engine, and the explosion broke a window – causing the cabin to quickly depressurize. Tammie Jo stayed calm, immediately rerouted the plane, landed in Philadelphia, and even went back to speak with her passengers afterward. It was an honor to have Tammie Jo join me on the Huddle to talk about the experience, leadership, how she’s persevered against offenses, and how we must always “keep our wings level.”