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Planning the Future for Harlem’s Beloved Sylvia’s Restaurant

Cold Call

CHAPTER

How Does Success Look Like Under Your Leadership?

The case talks about the fact that having access to capital for minority owned businesses is always a challenge. In Harlem in particular during the pandemic, many, many businesses didn't survive. And you know, Sylvia's didn't survive based on any government help or anybody else. It survived based on good management and their customer base. But what bothered me a little bit when I was writing this case, I kept thinking, who cares about Sylvia's?

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