2min chapter

The Product Science Podcast cover image

The Susan Stavitzski Hypothesis: The Best Way to Get Better at Discovery is to Do It Over and Over Again

The Product Science Podcast

CHAPTER

Building and Maintaining Customer Relationships

Having good relationships with both customers and people who are interacting with the customers regularly goes a really long way. A lot of, or I'd say all three of the companies I've worked at now, I like to kind of put together what you could kind of call like a charter customer group. If you ever need some quick feedback or thoughts on something that your brainstorming. You know, that might be a little bit more private that we don't want to do in front of the group.

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