How to Be a Visible Leader in Transformations?

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"You have to lead from the front and be a visible leader," says Hayles. "It's really important to find some chanceans that well partner with you." The company is in the process of developing a dashboard which will show where they are on their journey, he adds.

UNICEF USA implemented a technology strategy to create a consistent donor experience and put the supporter at the center of their operations. Their technology work meant that during a crisis like COVID, the nonprofit could quickly adapt their operations, workforce and donor relations. Andy Rhodes, CIO for UNICEF USA, shares details of their digital journey, how it has helped increase their social impact and tips for executives leading transformation efforts.