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Building the Shell Around Us
We have to start off with that understanding that we are always at some degree of risk as an individual level. We can be taken from high performance to no performance within a second if we become vulnerable to the things that get through to our fragility. So it's about building the shell around us, to be able to deal with crap without that crap interfering with us. And so we almost carefully think about how do I make myself less vulnerable? HowDo I make myself more bulletproof to the stuff that goes on?"