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Brian Halligan: The Authenticity Playbook - [Glue Guys, EP.9]

Glue Guys

CHAPTER

Navigating Honest Feedback

This chapter explores the challenges of obtaining honest feedback from customers and employees, revealing that even empowered individuals often shy away from critical insights. Through discussions on self-assessment and team dynamics, the importance of a 360-degree review process emerges as essential for personal and organizational growth. The chapter emphasizes the need for transparency and accountability in feedback mechanisms to foster a culture of constructive criticism and continuous improvement.

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