Smart Care’s Tenets of Scalable Service Success
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How to Navigate Change
I have in recent months specifically, taken an approach when there is what I'll call a really big problem usually shows we all call them that. So if you start seeing lots of conference calls and phone calls on something, it usually means the process itself is strained for whatever reason. When I start getting pulled into a lot of meetings on something, now I might pause at some point as opposed to just going to all those meetings and doing the firefighting.
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