Brave UX with Brendan Jarvis šŸ‡ŗšŸ‡¦ cover image

Gregg Bernstein - Building a UX Research Practice the Business Values

Brave UX with Brendan Jarvis šŸ‡ŗšŸ‡¦

CHAPTER

UX Research

i was curious if you see any danger in u x research or researches positioning themselves as a service within the wider organization to other functions. I do danger in strictly positioning yourself as a service. You become nothing but a usability testing service. And so i think that's not the best place for research to be. We need to be much more proactive than reactive. But that's also easier said than done.

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