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S5 Ep3: Always Have a Playbook for Scaling, with Voda CEO Dan Claps and Zach Nolte

Franchise Empires

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Johnstone Supply: A Brick and Mortar Slash Franchise

Dan: I want to be John could 40 when I'm his. Absolute legend. He's driving on his Bentley. He's got his yacht in, you know, Naples, Florida. The original wall, his dad started the business. So let's say like the power of brand at the franchise level, because we just went over it, it definitely matters for your local franchisees. There seems to be split on Twitter, at least when they've discussed this, is that for the home services type brands, operations and the playbook matters 10 times more than the brand.

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