In this powerful episode, we feature Marcus Gurske, a business communication specialist with deep experience in crisis management, cross-cultural leadership, and conference planning. Drawing from his work with Indigenous communities across Canada, Marcus shares how cultural awareness, empathy, and active listening play a vital role in navigating high-pressure conversations and resolving workplace conflicts.
You'll hear an unforgettable story about an elder who thanked Marcus for taking the time to understand their culture — a moment that shows the human side of crisis communication. We also dive into the role of storytelling, empathy, and presence in becoming a trusted communicator at work.
🔥 Why Listen?
This episode is a masterclass in real-world English communication — perfect for non-native speakers who want to:
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Learn how to communicate clearly during workplace challenges
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Understand the power of tone, timing, and culture in business communication
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Practice English through authentic conversations with experienced professionals
Whether you're in meetings, interviews, presentations, or crisis situations, this episode will help you speak with more clarity, confidence, and cultural intelligence.
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