This chapter examines the stark differences in communication preferences across generations, particularly the younger generations' aversion to phone calls in favor of text messages and voice notes. It discusses the psychological implications of this shift, including phone anxiety and the perception of urgency associated with voice calls. The chapter also reflects on how the COVID-19 pandemic has further impacted social skills and shaped communication habits among young individuals.
Pick up the phone, call someone, and have a chat. Pretty standard procedure, correct? Not anymore! Nowadays, young people are NOT answering the phone. Period. Why do younger generations seem allergic to phone calls, and how is this affecting communication? / A playful twist on office name tags (20:11). On the show: Heyang, Steve Hatherly & Yushun