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18min chapter
Meet Missy - Community Manager for Nabu Casa
Home Assistant Podcast
Evolving Community Engagement Strategies
This chapter explores the transition of community management from text channels to forum channels in Discord, focusing on the challenges of user adaptation and improving bot responses. It highlights efforts to empower community leaders and streamline communication for better user experiences. The conversation also touches upon utilizing diverse platforms like Reddit for feedback and product development in home automation.
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