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12min chapter
Starbucks CEO Brian Niccol is here to put the brand back on top
Masters of Scale
Navigating Employee Retention and Innovation
This chapter explores the challenges and strategies related to employee turnover and career development within a company. It emphasizes the significance of internal promotions, training, and leveraging technology to enhance customer experiences while maintaining a human touch. Additionally, the discussion highlights the importance of effective communication and collaboration in guiding teams through change and improving operational efficiency.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode