How Starbucks’ CEO is revamping the brand
Masters of Scale
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Navigating Employee Retention and Innovation
This chapter explores the challenges and strategies related to employee turnover and career development within a company. It emphasizes the significance of internal promotions, training, and leveraging technology to enhance customer experiences while maintaining a human touch. Additionally, the discussion highlights the importance of effective communication and collaboration in guiding teams through change and improving operational efficiency.
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Transcript
