Customer Obsession Man - Five Most Dangerous Words

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My in box is a to do list, and my gold is to basically clear it out as best as i can. In other wordis 99 % o start upie. To quote tho golden creshna, what would your superor name be? I think i'd be customer obsession man. Not user experience if you're not talking to users and customers too. It's customer experiences just as well. So i really like that. What's your u x? Crypt to night. My mam thought it was cool, so we built it. That's my crypt i. You're killing me. Kill emmy smalls,. There's so much mature, easily digestible material in

Jeff Gothelf tells us how to be unstoppable designers. He debunks the mythical creature known as Phase 2. He shows us what a designer effectively working in Agile looks like, and enlightens us to how new UX teams can show immediate value. He articulates the need to differentiate between outputs and outcomes. He also motivates us to stay humble and curious since you can teach anyone technical skills, but you can’t teach someone humility and curiosity.

How do Designers Most Efficiently Integrate into Agile? (6:43)
Why is it Important to be a Facilitator? (16:32)
Phase 2: Reality or Myth? (20:45)
How Do You Convince ENGINEERS to Get Out of the Software is Done Mindset? (28:06)
How Do You Convince DESIGNERS to Get Out of the Software is Done Mindset? (31:15)
Why is MVP the Most Bastardized Phrase in Software Development? (33:49)
Why Designers are Scientists Long Before We're Pixel-Pushers (37:34)
How Does a New UX Team Show Immediate Value? (41:17)
What's Your Why? (46:40)
What's Your UX Superpower? (48:23)
What's Your UX Kryptonite? (48:52)
What's Your UX Superhero Name? (49:34)
Invincible UX Tool or Resource? (50:52)
Recommended Books? (51:55)
Best Advice for Aspiring UX Superheroes? (52:45)
Best Way to Connect? (53:45)

Check out the detailed show notes including mentioned links, transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/073

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