2min chapter

LEVELS – A Whole New Level cover image

#154 - Building an engaged online community | Willa Tellekson-Flash & Cissy Hu

LEVELS – A Whole New Level

CHAPTER

Getting Into Controversial Conversations

Customer experience expert offers advice for people trying to broach controversial topics. "A lot of it comes down to being comfortable sharing," she says. She suggests asking questions and opening the door, rather than waiting for someone to jump in.

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