2min chapter

The Happiness Lab with Dr. Laurie Santos cover image

The Kindness of Strangers

The Happiness Lab with Dr. Laurie Santos

CHAPTER

How to Reduce Uncertainty and Helping Behavior

Ken saw how uncertainty can affect our tendency to help first hand while waiting at an airport departure gate. The man was a pastor who'd spent the last week on a spiritual retreat and had gotten very little sleep. He just ended up being one of the nicest people i've ever met in my life.

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