If you don't work with users, you are not practicing user experience design and you will not get the ROI. You have to work with the people for whom you are making this design. Any UX department that cuts out usability testing and user research is not practicing UX. If you take the time to work with users upfront and frequently, you save time and money.
Ashley Karr teaches us that we can’t be exceptional at generalizing. She encourages us to always work with the people for whom we are designing. She motivates us to always trust ourselves and our instincts. She shows us how planning and organization are key contributors to success. She also inspires us to give back by […]