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The Next Big Component of Chatbot Analytics
The next important component that we felt is you have to analyze how your bot is doing. So every, it's basically learning. When we say chatbot, it will always talk about how it evolves once you, it's not like regular systems. How do you evolve it? How do you make sure you are chatbot evolves every week? That's what the next piece is that how do you analyze the conversations,. A conversational analysis is the next important piece. And then it, that's where you'll feed in a lot of information back to the bot.