The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 711: 5 Lessons from Scaling Six Products to $100M+ with Samsara's Chief Strategy Officer Kiren Sekar

The Official SaaStr Podcast: SaaS | Founders | Investors

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Scaling Products with Customer Feedback and In-Person Interaction

Learn how feedback from mid-market customers has helped optimize the product roadmap and the various methods and tools used to gather feedback, including cold calling, CRM integration, custom objects, and in-product feedback mechanisms. The importance of meeting customers in person is also highlighted.

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