3min chapter

Knowledge Cast by Enterprise Knowledge cover image

Margot Brown - Director of Knowledge Management at The World Bank Group

Knowledge Cast by Enterprise Knowledge

CHAPTER

The Future of Knowledge Management

The World Bank Group was one of the early adopters of KM. The bank is investing more in self-serve and intranet tools to help people find what they need quickly, efficiently. Machine learning could be a game changer for how organizations deal with knowledge management.

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