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3min chapter
SaaStr 783: How to Build a World-Class Customer Success Machine - Top Lessons from the CRO of Notion and VP of CS at GitHub
The Official SaaStr Podcast: SaaS | Founders | Investors
Optimizing Customer Success Strategies and Team Structures
This chapter explores customer success strategies, focusing on monetizing support services and the different structures of customer success teams. The discussion includes the impact of team structures on growth, personal connections from professional experiences, and an event announcement.
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