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Navigating Intimidation with Confidence, Advice from Selena Rezvani

Negotiate Anything

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Mastering Conversational Certainty and Ownership

The chapter explores the power of using specific words to instill certitude in conversations, emphasizing the impact of 'if' versus 'when', 'could' versus 'should', and 'can' versus 'let's'. It highlights the importance of using 'I' to convey ownership of beliefs and ideas, stressing the need for conviction in communication. Strategies for handling challenging questions, reframing negative premises, and maintaining control in conversations are also discussed, along with the significance of concise communication and finding a core message in interactions.

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