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100. Listening to Understand versus Listening to Win | Strategies for quality listening and how to know when you've got it right

Stimulus - Learn Tools to Crush It in Your Medical Career

CHAPTER

The Importance of Listening

"Listening was definitely not one of them," he says. "It's something that, you know, personally, I think you've learned to focus on as you develop in your career." But when we look at what's associated with a positive patient experience and probably even a positive personal experience at work, 'listening' has got to rank high up there for him.

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