The Importance of Implementation

Rachipa: Technology is important, but it has its place. And there are several other things that need to fall in line before you move to the technology. People get burned out and I have so many times our clients saying, Oh, this tool is pretty crappy. Right? Like not true scrappy. Not true. It's like, it doesn't always be a tool because nobody wants to blame themselves and say, Oh, we did not implement it well. That's when you start working on adoption. So legal ops comes into play because it comes up with a continuous improvement plan for the entire technology rollout. On-boarding technology or even like driving any kind of new initiatives

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