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#156 - Making Work Visible: Exposing Time Theft to Optimize Work & Flow - Dominica DeGrandis

Tech Lead Journal

CHAPTER

Neglected Work and the Importance of Prioritization

This chapter discusses the concept of neglected work, which refers to important tasks that are deprioritized or delayed. It emphasizes the need for leaders to understand and prioritize neglected work, such as technical debt, and highlights the challenges of measuring and addressing it. The chapter also discusses the importance of allocating capacity for different types of work and setting up tool sets to measure each type of work.

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