Me, a Leader? My journey towards making a mark
Gain Grow Retain
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The Unsexy Thing to Talk About, Right?
I think it's so true that a lot of these things come down to helping as you work with other teams, right? It's like just prioritizing the right thing. Hey, how do we, you know, in the next quarter, let's focus on how we close the loop for anybody who's asking about a product enhancement. Okay. Cool. How do we do that in the right way? You know, how to position it in the wrong way?" "It's easy for a head of CS to get back down with processes and improving," he says. 'The difficult part is the people management sometimes'
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