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👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/777 
 
AI is transforming business and society, but most professionals underestimate its impact. Oliver Hartwich explores how culture, education, and practical skills shape our ability to harness AI’s full potential. Learn why curiosity, deep knowledge, and adaptability matter more than ever. 

🎙️ What you’ll learn  

• How to build practical AI skills for any profession 
• Why cultural attitudes affect AI adoption and opportunity 
• The importance of deep education in an AI-driven world 
• How to experiment and prompt effectively with AI tools 
• Strategies for thriving as technology evolves 

✅ Highlights 

• “Most people really don’t quite know, don’t quite understand what’s happening.” 
• “The potential is enormous. We’re just at the beginning of this curve.” 
• “Geography doesn’t matter anymore. What’s preventing us is culture.” 
• “AI can just get a lot done and a lot faster done.” 
• “General purpose technologies are quite rare.” 
• “Technology has a wonderful potential to solve some of our problems.” 
• “You need deep knowledge. The better educated you are, the more you will get out of AI.” 
• “AI works really well for mid-career professionals who already know what they’re doing.” 
• “Universities are almost giving up on fighting AI.” 
• “Society will fracture between people who know how to use this for their own advantage and others who may not.” 
• “AI amplifies what’s already there. It makes some punchier, perhaps it will make dumb people dumber and smart people smarter.” 
• “Quantum computing will be completely different.” 

 🧰 Mentioned 

• DeepMind: https://deepmind.google/  
• Claude: https://claude.ai/ 
• Xero: https://www.xero.com/ca/  

✅Keywords  
ai, technology, productivity, education, culture, regulation, quantum computing, deepmind, chatgpt, xero, skills, opportunity 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith