Maintaining and Improving Clinical Decision Support Tools in Healthcare

Vanderbilt University Medical Center’s Dr. Adam Wright speaks with Nordic Chief Medical Officer Dr. Craig Joseph and Head of Thought Leadership Dr. Jerome Pagani. He shares what it’s like to work with a self-developed electronic health record (EHR), how the history of clinical decision support shapes how he thinks about it today, and the importance of working with user feedback before, during, and after a project’s launch, as well as his thoughts on starting fast and iterating often.

Show Notes:

[00:00] Intros

[01:04] Dr. Adam Wright’s background

[04:46] Working with a self-developed EHR

[08:37] Principles for how people and technology can work together well

[11:24] Working with user feedback

[15:04] What clinical decision support used to look like

[17:34] Non-interruptive decision support

[21:51] The necessity of education and engagement in choice architecture

[28:34] Starting fast and iterating often

[31:48] Sustaining projects after the excitement is over

[35:56] Things so well-designed that they bring Dr. Wright joy

For a full transcript, click here.